In recent years subscription models have become

subscription models popular, and services that have low initial costs and can be used for as long as needed are gaining popularity. For example, computer software that used to be available as a one- time purchase and could be used permanently has now become a service where you pay a monthly usage fee and purchase a license for a certain period of time . In addition, we offer businesses that aim to easily acquire users and 

upsell them, such as subscription models that provide tiered plans depending on additional options and available functions, and freemium models that guide users from free versions to paid versions. The model is latestdatabase.com also pervasive. Therefore, amidst the shift from ownership to use , companies need to continuously approach customers even after purchasing products and services to increase customer satisfaction . Marketing to maximize LTV Activate customer lifetime value Download document Differentiation in the global market Nowadays, even if we develop new 

products and services that meet domestic needs , similar products and services already exist overseas , or even if they cannot be imitated domestically, it is important to utilize overseas infrastructure and know-how . and can be imitated instantly. With the globalization of the market , even if a first mover advantage is obtained, the superiority in functionality and technology will not last long. Therefore, in addition to enhancing after-sales services such as maintenance, maintenance, and implementation support , it is important to create success stories that have a strong social impact through customer success , and to differentiate ourselves by increasing a sense of security and trust. . What is the difference between customer success and customer support A word similar to customer success is customer support. Isn't this word more familiar to many people There are some basic differences between the two